Recent years have seen many new tools and technologies introduced into the workplace, including AI-driven hiring tools as well as tools to surveil and supervise employees under the guise of “performance management.” As employers introduce these and other new technologies, the power imbalance and information asymmetry between workers and employers can worsen. Too often, workplace technology can also reinforce existing racial, gender, disability and other inequalities in our society.
CDT examines and improves public understanding of technology’s impact in the workplace, including the role for regulation to improve conditions on the ground. We also explore potentially empowering uses of technology to support workers: for example, the potential for technology to support employee organizing, or for workers to reclaim the “quantified workplace” as a tool to seek fairer compensation for their work. CDT works alongside those who are most impacted by these new technologies, helping to surface future problems and possibilities, and advocating for policies and practices that mitigate against the worst of these concerns.