The Commission created a balanced set of rules that give consumers meaningful control over their personal information while maintaining flexibility for telecommunications companies to use data for improving services, crafting new technologies, and advertising. Petitioners’ efforts to weaken the rules are not supported by the record and contradict the Commission’s own guidance. They would expose internet users to unnecessary privacy and data security risks and undermine consumer trust in the broadband market.
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Privacy questions arise due to the volume and sensitivity of health data generated by consumer-focused apps, devices, and platforms, including the potential analytics uses that can be made of such data. Transparency about data practices is essential not just as a fundamental element of privacy, but is also key to engendering consumer trust, which in turn is critical to the adoption of these services. Without trust, consumers will resist using apps or devices and the industry as a whole will suffer. Overall, transparency practices should be guided by the principle that the consumer should not be surprised. The more unexpected or potentially objectionable a data collection or usage is, the greater the obligation to explain it to consumers.
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The Center for Democracy & Technology (CDT) is writing to support passage of The Reader Privacy Act, SB 602, to extend the strong privacy and free speech standards in California law to the access of books in the online context. With offices in Washington, DC, and San Francisco, CDT is a leading proponent of ensuring privacy laws and norms…
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