NYT: What Apple’s Tim Cook Overlooked in His Defense of Privacy

Timothy D. Cook, Apple’s chief executive, delivered a speech last week that raised some eyebrows in the technology industry.

“I’m speaking to you from Silicon Valley, where some of the most prominent and successful companies have built their businesses by lulling their customers into complacency about their personal information,” said Mr. Cook, who was being honored by the Electronic Privacy Information Center, a privacy watchdog group

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“There are timeless principles around fair dealings with consumers,” said Nuala O’Connor, the president and chief executive of the Center for Democracy and Technology, a tech-focused think tank. “And the first and main thing is, does the customer know what’s happening to them?” She argued that if companies were transparent and honest about how they use people’s data, customers could freely weigh the benefits and costs of online services.

Nuala was featured in Farhad Manjoo’s June 10, 2015 article entitled “What Apple’s Tim Cook Overlooked in His Defense of Privacy.“