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System Administrator / Web Technician

The Center for Democracy & Technology (CDT) is looking for an IT and Web Administrator to join our passionate team of digital rights advocates. This position will manage all of CDT’s IT and web systems, while also having the opportunity to work closely with our team of public interest technologists. As a prominent technology policy organization, CDT strives to be a leader in the implementation and integration of secure, privacy-focused, and innovative systems.

Responsibilities

An ideal candidate should have experience supporting Apple MacBooks, iMacs, IOS devices, as well as supporting networking and printers. Daily responsibilities will include:

  • Purchase and deploy computers;
  • Schedule IT repairs and facilitate processes;
  • Give advice on best practices for macOS, Google’s G Suite, and other communications systems;
  • Provide technical assistance for conference room meetings and external events;
  • Maintain the security, availability, and reliability of organization’s network; and
  • Additional activities as required.

Qualifications

Required Skills & Experience

We are open to a diverse range of backgrounds and experiences for this position, with the following requirements:

  • Experience supporting Apple hardware (desktops, notebooks, and Apple server)
  • Great communication skills
  • Excellent troubleshooting ability and resourcefulness
  • G Suite admin experience
  • Firm understanding of how the internet works, and in particular how websites work

Desired Skills & Experience

  • Experience with and understanding of the following is strongly desired and will be key differentiators for applicants:
  • Network security
  • PFsense or other network firewall/router
  • TCP/IP/DNS/VPN
  • UniFi Admin – Network switches/Wifi Access Points
  • Apple Certified Support Professional
  • Apple Business Manager
  • Zero Touch Deployment with DEP
  • OSX management through Mosyle JAMF or Fleetsmith
  • Web Hosting and WordPress
  • CrowdStrike products and services
  • Linux OS experience
  • Digital Ocean or AWS Admin experience
  • ZOOM admin experience
  • Crestron Audio Visual servers for large meeting rooms

Additionally, we hope to find a candidate with a strong interest in CDT’s work and a passion for advocating for digital rights.

Please submit a cover letter explaining your qualifications, relevant experiences, and interest in working at CDT as well as a current resume. These application materials should be sent to [email protected]. Applications will be considered on a rolling basis from December 7, 2022, so we urge you to submit your materials promptly.

The Center for Democracy & Technology is an equal opportunity and inclusive employer. CDT does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, or sexual orientation in any of its activities or operations. We believe that a diverse staff enables us to do better and more impactful work. Women, people of color, and members of low-income, disadvantaged, and LGBTQIA+ communities are strongly encouraged to apply.