Consumer Assembly 2024

Each year, Consumer Federation of America’s Consumer Assembly serves as the consumer movement’s principal meeting where issues are debated and new initiatives are presented. Since the Assembly’s inception in 1967, thousands of consumer activists and representatives of cooperatives, trade unions, business, government, and the press have participated in this annual conference.

Panel: The Good, the Bad and the Ugly: AI’s Impact across Consumer Products and Services

The ubiquity of AI is staggering. Promoters of this technology often refer to the benefits that will be offered to consumers from its usage, like providing greater ability to analyze and make use of vast amounts of information. But detractors have raised concerns about issues such as privacy, and potential bias and inaccuracies within the vast amounts of data that are collected. This panel will explore the pros and cons of AI’s deployment and usage across a variety of consumer products and services.

Moderator: Dorothy Siemon, SVP of Policy Development and Integration, AARP

Speakers:

• Stacey Gray, Senior Counsel, Future of Privacy Forum
• Samir Jain, Vice President of Policy, Center for Democracy and Technology
• Laura MacCleery, Senior Director, Public Policy, UnidosUS

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